Shipping & Delivery
Delivery Times
Our delivery process consists of two stages:
Processing Time (1–2 Business Days)
During this time, we:
- Confirm your order
- Perform quality checks
- Carefully pack your items
- Hand your package over to the shipping carrier
Shipping Time (Approx. 6–10 Business Days)
This is the time it takes for your package to travel from our fulfillment center to your delivery address.
Delivery Times by Region
Estimated delivery time for the following countries:
Germany, the Netherlands, Belgium, Austria, France, Spain, Sweden, Denmark, the United Kingdom, United States, Canada, and Australia:
👉 6–10 Business Days
Delivery Times During Peak Seasons
During busy periods such as Christmas, Black Friday, and other holidays, delivery may take:
👉 10–15 Business Days
Please Note
All delivery times are estimates. In some cases, delays may occur due to:
- Customs processing
- High shipping carrier volumes
- Seasonal peak periods
Shipping Costs
We offer:
- Standard Shipping (with Tracking): FREE
All orders include tracking.
Shipping Protection
Every order is packed with care.
If an issue occurs during transit, our customer service team will be happy to assist you.
Delivery Issues & Support
If you experience an issue with your delivery:
- Damaged Items: Please contact us within 7 days
- Lost Packages: Please contact us within 14 days
Please include:
- Your order number
- A description of the issue
- Photos (for damaged items)
Our support team will work to resolve the issue as quickly as possible.
Track Your Order
Once your order has shipped, you’ll receive an email with a tracking link.
You can use this link to track your package throughout its journey.
Order Changes & Cancellations
Please note:
Once your order is confirmed, we begin processing it right away. Because of this, changes or cancellations may only be possible in certain circumstances.
If you need assistance, please contact us as soon as possible.
Contact Us
For questions about shipping or your order:
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